Connect Online Community

Online Community

Moderation Guide

How to Setup Moderation Tutorial Video

Learn to assign moderators for different groups and how to approve or deny posts and messages from your members.

At the time you create a new group, you can choose whether to turn on Administrative approval for each post that is made in that group. Then select a moderator to receive the post before it is published to all members. The moderator(s) can review it and proceed to approve or deny it.

Turn on Moderation

To choose a moderator for an existing group, go to the group’s main page and select Update Profile. Go to the Access tab and type the name of the person who will moderate the group discussions. Group profile has multiple moderators that can be assigned.

From the web portal, access Admin on the top right corner. In the Administration Home Page, click on Group Discussion Tools or Moderate Discussions.

Enable or Disable Moderation effects system wide moderation settings. The Security tab allows you to change settings and give members permission to create new groups, enable digital cards, allow public or anonymous posts and more.

Sengii will adjust these settings when launching the community to your specifications.

In the Notifications tab, scroll down to Group Discussion Approval, select Administration Approval and type the name of the person who will be moderator. Again, this will affect ALL groups in the community.

You can choose one or several moderators for each group or for the entire community.  

You can also moderate discussions by individual. Go to the person’s profile, on the right menu Manage Person and click Profile. Go to the Account tab and select Yes to Post Require Approval.

Members who require approval before posting will see this message.

Moderators

When someone posts a discussion and they need admin approval. The moderator(s) will receive an email with links that will launch a reply window and you just hit "send".  The system will then approve or reject based upon your choice.

The moderator will also receive a notification when logged into the community. From there the post can be approved or rejected.

You can also go to Admin, then Moderate Discussions. Here you can see any pending posts and you have the option to Remove, Approve it as is, or Edit the content.