Community onboarding process





Online Community

User Guide

Welcome to your new Online Community! 

Online Communities are a great way to:

  • Share knowledge
  • Contribute
  • Collaborate
  • Get career advice
  • Share news and updates
  • Become a thought leader and influencer
  • Conveniently share and distribute resources

Get started quickly and easily with this handy User Guide. Learn how to:

1. How to Upload a Profile Picture

To upload or change the profile picture, there are two options:

  • Click on the current profile picture, or  
  • Click on the My Account drop down menu and select My Profile.
  • Next, click on the green pencil on the right side of the current picture.

  • Click on Choose File. Which will open the search file manager in your device.
  • Select a picture and press Upload.

  • Use the slider to zoom in and out of the picture and drag the picture to center it.
  • Select Crop or No Thanks if you do not wish to crop the picture.

2. How To Update Profile Information

Click on the My Account drop down menu and select My Profile.

Select Update Profile. This will open Account settings. There are several tabs which are as follows:

  • Under the first tab, Accounts, update your email, password, time zone or location. 
  • Under the Personal tab, change the Background image.
  • Add the RSS feed to a personal blog, or write a short description about yourself and your interests.

  • In the Professional tab, update job position, company name, certifications and job history.
  • Add social media handles (link to personal profiles) for Facebook, LinkedIn, or Twitter.
  • Remember to Save

  • The last tab is Notifications.

Here you can opt in/out of receiving emails and notifications.

3. How to Post a Discussion

Posting discussions is the primary form of communication in the community.

  • On the left hand menu under My Account, select Post a New Discussion.
  • A new form will open to enter the post.
  • The fields may be filled out as follows:

  • The first drop down is to select which group to post the discussion to.
  • The second line is for the subject of the message.
  • The middle box is to fill in the details of the post.
  • Attach a picture or file from your computer or device.
  • Click Post to submit the discussion.

4. How to Send a Private Message

You can easily send private messages to one or more contacts if you don’t want to post a discussion to a group.

  • Under My Account, in the left menu. Click on My Messages.

  • Select Compose Message.

  • The first field is for the subject line of the message.
  • The second field is for the contact name.
  • Start typing the first few letters of the contact name and the field will begin to populate with matches.
  • In the body of the message include the details of the message.
  • Attach files
  • To send the message click Send Message.

5. How to Find a Group

Finding and joining groups allows you to have discussions about topics of interest.

  • On the left hand menu, under My Group Pages, select My Groups.
  • See the list of the groups you belong to.
  • Simply click on the group name and it will take you to its homepage.

Each Group has its own Homepage that contains Discussions, News, Members, Events, Resources, Links and more.

  • You can see the information about a group on its main page.

This could include their Mission and Vision statements, including their social media buttons.

6. How to Join a Group

After finding groups. you may want to join one.  

  • Under My Group Pages, click Find Groups To Join on the left menu.
  • Search through the groups; there will either be a
  • Request to Join - involves an approval process or
  • Join Group button which enables you to join immediately.